By Cary L. Cooper, Suzan Lewis
This article offers pointers on facing tough staff and employers tactfully and successfully.
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Additional info for 30 Minutes to Deal with Difficult People (30 Minutes)
This will help to prevent you from driving in a ‘white-knuckle’ manner from place to place, and going through traffic lights on ‘deep amber’. Make sure you always carry something to read, so if you arrive early for an appointment you will not become impatient because you feel you are wasting time. Ultimately your goal should be to try to sit, relax, absorb the environment around you, unwind and mentally prepare yourself for the meeting. 48 30 Minutes to Deal with Difficult People However, this strategy can initially create too much stress for the Type A individual.
Is this really necessary? Resolve to arrive last and leave first at least twice during the week. Take all your holiday allocation and ensure that your staff follow your example. Take regular exercise; learn and use some form of relaxation technique. Do not expect to totally change your behaviour from the ‘Type A’ to the ‘Type B’ style. This is an unrealistic and 50 30 Minutes to Deal with Difficult People impossible goal. Trying to get a hare to move around just like a tortoise is evolutional suicide; just ask the fox!
They will be quite happy to let an aggressive boss dig his/her own grave, and even help this process by letting a bad decision or mistake made by the boss proceed to some ultimate bitter end. Indeed, this might be the only way staff will be able to retaliate and rid themselves of a tyrant! 33 The Aggressive Personality Therefore, the organization also suffers from the costs of aggression as performance deteriorates, when people ultimately quit, or are frequently absent from work to avoid an aggressive boss or work colleague.
30 Minutes to Deal with Difficult People (30 Minutes) by Cary L. Cooper, Suzan Lewis